Frequently asked questions
Customizing socks is very simple, we only need your idea or a logo to design and make socks. You can answer your questions about our customized socks here, if you don’t find the answer, please don’t hesitate to contact us.
General Info
What is OKSOX?
OKSOX is socks manufacturer / factory focusing on socks design and custom in China. We export socks all over the world. Our customized socks are very suitable for retail, online sales, corporate gifts, brand promotion, or event gifts.
Where is your business located?
We are in Zhuji City, Zhejiang Province, China’s “Sock Town”
How are you different from other socks companies?
Design, production, and customized packaging one-stop socks customization service. Quick turnaround and insist on making the most comfortable socks
What kind of socks can I make?
We make knitted socks and weave jacquard socks in different colors. See more socks options.
How to start customizing socks?
Please fill in the form on our contact page, or send an email to [email protected]
Can I get a sample of socks?
Yes, we provide free samples, but it’s not free shipping. We will send the style and color you like.
What types of socks can the factory produce?
We can produce almost all common types of socks, like: Custom Logo Socks, Custom Baseball Socks, Custom Dress Socks… If you would like to know if your socks can be customized, please contact us.
About socks order
What is the MOQ for custom socks?
For most styles of custom socks, there is no minimum order, click here to check socks type with no minimum order. Some special socks, like non-slip rubber socks, elite socks, fuzzy socks, five-finger socks… They have starting quantities of 500-1000.
What sizes are available for custom socks?
OKSOX can knit socks to suit all size of feet. We even do “ONE SIZE” options that fit most adult unisex feet – great for personalised logo socks, comfy cotton socks and branded styles.
Does OKSOX offer customized sock packaging?
We provide sock packaging design and production, you will get socks ready to retail! Have optional free packaging, or more complex personalized packaging.
What are the available sock lengths (heights)?
You can choose from no-show socks, ankle-high, crew socks, mid-calf socks, calf socks, knee socks, and thigh socks.
What material is used for socks?
Usually, we use cotton to produce knitted socks. We will use materials like nylon, bamboo fibre, and so on according to your needs.
About socks design
Socks design is free?
Yes, for all customers, design is free, we have dedicated designers to help customers.
How long can I get sock design?
We usually provide socks design in 1-3 days. If during office hours we can even send the design to you within a few hours.
Can I send you my own design?
Yes, we accept design documents in any form. We recommend that you use our sock design mockup to speed up the design.
Is there a limit to the number of colors in the socks design?
Yes, there has a limit for the colors number. Generally, a simple design can use a maximum of 8 colors, and a complex design can use a maximum of 5 colors. However, this is not certain. Send your design to our team to see if we can do anything for you. and design support is free!
Are socks with different designs for the left and right feet possible?
We can produce socks with left and right mismatched pairs.
I have no idea to design socks, can get help?
Our design team can provide socks designs suitable for your brand and company. Free design & revision until satisfaction.
Production and shipping
What is the delivery time for custom socks?
Our standard production time is 5-10 working days, plus shipping time. we can also expedite your order free of charge. We are also for free rush orders.
Can make rush orders?
Yes, we make rush orders for free, please contact us now to ensure that we can produce them for you as soon as possible.
Where are the socks manufactured and shipped from?
Socks are produced in our own factory in Zhuji City, China, and the shipment is usually through Ningbo Port.
Can it be shipped internationally?
Yes, our socks are shipped all over the world. However, different regions have different policies, and there may be more taxes or surcharges.
Can I track the shipment of socks orders?
Once shipped, we will email you the tracking code information.
About price
What’s the price of socks?
The price depends on the quantity of socks order, usually the larger the quantity, the more discount will be obtained. We cannot provide the specific price here, please contact our sales team for the exact price.
Are there any additional fees?
There are no additional fees, no setup fees, and no rush fees.
How do I pay?
The payment methods we support are credit cards, PayPal and T/T.
Still have questions?
Our support team can answer any questions you may have about custom socks.